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Faqs

Charter Spectrum Voice

  • 13+ popular calling features
  • Unlimited local and long distance calling in the U.S.,
    Canada, Puerto Rico & more
  • FREE 411 connect, Voicemail, Call Waiting, Forwarding & more
  • No added fees like the phone company charges

Charter Spectrum TVTM

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right for you!  Compare

From

$29

99/mo for 12 mos
when bundled*
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Voice Features

Charter Spectrum Voice provides much more than just
being able to talk all you want..

It's your own personal answering service. Now callers can leave messages for you when your line is busy, when you're away from home, or when you just can't make it to the phone. Whenever you hear a stutter dial tone on your home phone line, it means you have a new message.
Don't miss an important call just because you're on the phone. With Call Waiting from Charter Spectrum Voice, a soft beep will let you know another person is calling you.
With Caller ID from Charter Spectrum Voice, any incoming caller's phone number and name, if available, are displayed on a caller ID unit before you answer the call.
When you're on the phone and someone else is calling, it's nice to know who it is. Call Waiting with Caller ID from Charter Spectrum Voice allows you see who's calling and you can decide whether or not to answer it.
Forward incoming calls to another number when you're away from home so that you won't miss important calls.
Forward incoming calls coming from only a select group of phone numbers, up to 12.
Reject calls from anyone whose caller ID information is blocked. Callers will automatically receive a message that you are not accepting Caller ID Blocked calls and will be advised to unblock their number and try their call again.
Charter Spectrum Voice lets you automatically route up to 12 selected incoming phone numbers to a polite message stating that calls are not being accepted at this time.
A distinctive ring identifies calls from up to 12 numbers that you select.
No need to memorize phone numbers when you can program up to 8 numbers for fast, one-digit dialing.
Limit incoming calls to up to 12 designated numbers and auto-route all other incoming calls to a polite message stating calls are not being accepted at this time.
With 3-Way Calling, you can speak to two different parties at the same time. Additionally, you can also place one party on hold while you speak privately to the other, and then return to the three-way call.
Repeat Dialing allows you to automatically redial a busy number for you and then notifies you when the number is no longer busy so you can get through.
* This service is a pay per use service only. You will incur a charge of 90 cents each time you use it for a maximum charge of $9.00 per month for Repeat Dialing usage.

VOICE ONLINE MANAGER

Manage your home phone from anywhere, at home or on the go with Voice Online Manager, available at no extra cost for customers with Charter Spectrum Voice.

International Calling

Calling the world doesn't have to cost a lot. Charter Spectrum Voice offers everyday rates as low as 3¢ per minute. Or you can add our Worldwide 250 Calling Plan, and get 250 minutes to 195 countries, including 78 mobile destinations for only $20 a month.

Visit your Worldwide 250 Account Info to sign into your account.



International Calling Rates

FAMILY SAFETY FEATURES

With Charter Spectrum Voice, family comes first.

In case of an emergency, Charter provides enhanced 911 services, much like traditional phone companies, to help emergency personnel quickly respond. Additionally, Charter Spectrum Voice will also work with most monitored home security systems.

Charter Spectrum Voice will also work during a power outage with the appropriate backup battery installed*. This battery will provide up to eight hours of stand-by and five hours of talk time to provide you with Charter Spectrum Voice services even during a power outage.

The point is, you can't rely on your cell phone alone to help keep your family safe.


*Charter provides an optional back-up battery for an additional cost.

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