It's easy to plan a smooth move with Charter. Frequently Asked Moving Questions:

How much will it cost to transfer my services?

Charter makes it easy to transfer services to your new address. We’ll send a technician to set up everything at your new address for a discounted one-time fee as low as $9.99*.

Can I get a better deal once I start service somewhere new?

Since you are moving and will need a technician to come activate service at the new home, now would be a perfect time to add any features that you had been considering. We may have some really good deals available!

Do you service my new address?

Charter proudly serves about 5 million customers across the country and we would love the opportunity to offer service to your new home. Please enter your new address in the form on the right to see what we can offer!

What should I do with my equipment?

In many cases, you can keep your current equipment. Simply pack your Charter equipment and bring it to your new home. When our technician comes out to get everything connected, he or she will hook up all of your equipment and ensure it is working properly so that your transition to your new home is as seamless as possible. Please chat with one of our trusted advisors for more details.

Am I able to keep my service on at my current address for a few days, even after it's turned on at the new address? (overlap service)

In many cases, we are able to review your account and see what is the best way to service both addresses temporarily. This would depend on the equipment/services needing to stay connected and the length of time.

Enter your new address:

Moving Tips & Tricks

There's a lot to think about when moving — here are a few tips to help you out!


Moving Countdown Calendar

Keep your move organized and on track with this handy countdown calendar.



Get answers to common questions related to transferring services.



Residential customers only. Services not available in all areas. No purchase necessary for moving countdown calendar or moving tips. Restrictions apply.

*Transfer fees vary by location.

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