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What is Umatter2Charter?
The entire Charter team is committed to delivering a great customer experience (by phone, email, or in person), we also have a passionate and talented group that’s really excited about the opportunity to provide this same experience in the social media communities. We’re here to listen, we’re ready to help when needed, and we’re here to support the Charter Bundle! (Charter’s Video, Internet and Phone services). Whether you’re already a Charter customer or you want to sign-up for Charter services, we’d love to hear from you. Our team is devoted to assisting our customers in any way possible. You can also check us out on Twitter, Facebook, MySpace, DSL Reports, HD Forum, and AVS Forum. Be sure to drop in and say hi!
Umatter2Charter is here!
DAY CREW
Eric Ketzer - Social Media Communications Manager
Billing / Sales / Product Guru
Twitter Handle: Umatter2Charter
Dylan T Hill - Social Media Communications Specialist
Internet / Phone / Technical Ace
Twitter Handle: Umatter2Chtr
Josh Chapman - Social Media Communications Specialist
Internet / Phone / Technical Ace
Twitter Handle: Umatter2Chtr2
NIGHT CREW
George Vick - Social Media Communications Specialist
Internet / Phone / Technical Ace
Twitter Handle: Umatter2ChtrG
Robert Little - Social Media Communications Specialist
Sales / Billing / Order Resolution Ace
Twitter Handle: Umatter2ChtrR
Hours of Operation
- 8:00am - 9:00pm CST Monday - Friday
- Day Crew: 8:00am - 5:30pm CST
- Night Crew: 12:00pm - 9:00pm CST
- 10:00am - 7:00pm CST on Sunday
Links
MySpace:
http://www.myspace.com/umatter2charter
FaceBook:
http://www.facebook.com/umatter2charter
DSL Reports Direct Forum:
http://www.dslreports.com/forum/charterdirect