Dear Charter High-Speed Internet Customer,
The Charter High-Speed Internet Technical Support Staff focuses our support towards the connectivity between a cable modem and a personal computer. Support of email clients is limited to self-help options.
As an optional support path, our High-Speed Internet Technical Support Staff has sent the following self-help information on your behalf:
Windows Mail is the default e-mail application included with Windows Vista (replacing Outlook Express). Windows Mail is designed to let you easily read your email while keeping you safe, and to make all of your email communication fun and hassle-free. Enhancements include a built-in Instant Search tool and improved Junk Mail and Phishing filters to help reduce the threat from unwanted and fraudulent e-mails.
Adding a New Mail Account in Vista Mail
1. Click the Window Start icon, then All Programs, and then click Windows Mail.
2. Type in your name; this will appear in the From field of all outgoing messages. Click the Next button.
3. Type in your Email address in the designated field. Click the Next button.
4. POP3 is the correct default server type within the drop down window and doesn’t need to be changed. Type pop.charter.net for the incoming mail server within the Incoming Mail server field and smtp.charter.net for the outgoing mail server within the Outgoing Mail server field.
Do not place a checkmark beside Outgoing server requires authentication as Charter’s email server does not require authentication. Click the Next button when completed.
5. The Account Name will already be entered. Type the password for your email account and then click the Next button.
6. Click the Finish button to save the email settings.
Have additional questions? Click here to contact our On-line Support Team.
Please visit Charter High-Speed Internet’s Customer Help Center for continuing assistance with your account.
PLEASE READ AND REVIEW CAREFULLY BEFORE ACCESSING FURTHER INFORMATION PROVIDED WITHIN THIS DOCUMENT. BY PROCEEDING TO ACCESS WEB SITES PROVIDED WITHIN THIS DOCUMENT, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS OR USE THE PROVIDED INFORMATION. CHARTER COMMUNICATIONS ("CHARTER") MAY MODIFY THIS AGREEMENT AND ITS TERMS AND CONDITIONS, AND SUCH MODIFIED AGREEMENT SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING. YOUR CONTINUED ACCESS TO OR USE OF THIS SERVICE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE AGREEMENT AND ITS TERMS AND CONDITIONS AND ANY MODIFICATIONS THERETO.
IN THIS DOCUMENT, CHARTER HAS ATTEMPTED TO PROVIDE INFORMATION THAT IS ACCURATE, COMPLETE, AND RELIABLE AS OF THE TIME IT WAS PUBLISHED OR POSTED. HOWEVER, CHARTER MAKES NO REPRESENTATION ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENT OR OTHER INFORMATION PUBLISHED ON ANY REFERENCED WEB SITES. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.
CHARTER HEREBY DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS INFORMATION, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. CHARTER NEITHER MAKES NOR IMPLIES A WARRANTY AS TO THE ACCURACY, COMPLETENESS, OR RELIABILITY OF THE INFORMATION PROVIDED HEREIN, INCLUDING, WITHOUT LIMITATION, INFORMATION REGARDING CHARTER'S PLANNED OR PROSPECTIVE SERVICE OFFERINGS OR SERVICE COVERAGE. CHARTER DISCLAIMS ALL LIABILITY FOR TECHNICAL INACCURACIES, TYPOGRAPHICAL ERRORS, OR OTHER ERRORS OR OMISSIONS CONTAINED WITHIN THIS SITE. CHARTER DOES NOT WARRANT THAT THIS DOCUMENT OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, NOR THAT THE DOCUMENT WILL BE ERROR-FREE, AND CHARTER ASSUMES NO RESPONSIBILITY FOR ANY AND ALL DAMAGE CAUSED THEREBY. BY PROCEEDING TO ACCESS REFERENCED SITES, YOU HEREBY ASSUME THE ENTIRE RISK OF RELYING UPON THE INFORMATION PROVIDED THEREIN.
THIS DOCUMENT CONTAINS REFERENCES TO THIRD PARTY WEB SITES. ALSO, CHARTER COMMUNICATIONS® (“CHARTER”) SITES MAY CONTAIN LINKS TO THIRD PARTY WEB SITES (“LINKED SITES”). THE LINKED SITES ARE NOT UNDER CHARTER’S CONTROL, AND CHARTER IS NOT RESPONSIBLE FOR AND DOES NOT ENDORSE THE CONTENT OF, OR ANY LINK EMBEDDED IN, ANY LINKED SITE, WHETHER OR NOT CHARTER IS AFFILIATED WITH THE SPONSORS OF THE LINKED SITE. YOU ENTER A LINKED SITE AT YOUR OWN RISK. YOU ARE RESPONSIBLE FOR YOUR VISIT TO ANY LINKED SITE AND YOU ARE EXPECTED TO READ AND FOLLOW THE TERMS OF USE AND PRIVACY POLICIES POSTED ON ANY LINKED SITE.
CHARTER IS NOT RESPONSIBLE FOR ANY TRANSMISSION OR PRODUCT RECEIVED FROM ANY LINKED SITE, NOR IS CHARTER RESPONSIBLE IF THE LINKED SITE OR ANY PRODUCT FEATURED ON THE SITE IS NOT FUNCTIONING, IS DAMAGED OR IS UNAVAILABLE. CHARTER SHALL NOT BE RESPONSIBLE FOR SLOWER ACCESS SPEEDS WHILE LINKING TO OR VISITING THIRD PARTY SITES (ACCESS SPEEDS MAY VARY). ANY DELIVERY OF AND PAYMENT FOR GOODS AND SERVICES, ANY WARRANTIES OR ANY OTHER TERMS OF USE FOR A LINKED SITE OR LINKED SITE PRODUCT, ARE STRICTLY BETWEEN YOU AND THE THIRD PARTY, AND CHARTER IS NOT RESPONSIBLE FOR ANY TRANSACTION BETWEEN YOU AND A THIRD PARTY. CHARTER DOES NOT GUARANTEE THAT THE LINKED SITES ARE SUITABLE FOR ALL VIEWERS; THEREFORE, VIEWER DISCRETION IS ADVISED.
« Back to Top