.com and E-mail Self Help Quick Reference

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Important Links

Charter Home Page: http://www.charter.net
Charter Products and Services: http://www.charter.com
Charter Business Portal: http://www.charter-business.com
Support Site: http://www.charter.com/Visitors/Support.aspx
Manage My Account: http://www.charter.com/myaccount
Charter Shortcuts: http://www.charter.com/shortcuts

Windows/MAC connection Settings

Server Assigned IP (DHCP)
Server Assigned Name Server Addresses
No specific Host Name is required

E-Mail and News Settings

Charter e-mail Link: http://www.charter.net/
Incoming Mail Server: pop.charter.net or POP.charter.net
Outgoing Mail Server: smtp.charter.net or SMTP.charter.net
Server Type: POP3
News Server: nntp.charter.net (Max connections: 2)

Web Space and FTP Information

Server: webpages.charter.net
Customer Web Space: http://webpages.charter.net/username

Please visit Charter High-Speed Internet’s Customer Help Center for continuing assistance with your account.

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