Topics

Equipment, User Guides & Diagrams

Cable Boxes

Find your cable box below. View by brand and type.

• Motorola
• |
• Motorola HD
• |
• MOXI
• |
• Scientific Atlanta
• |
• Scientific Atlanta HD

• Motorola User Guide | Motorola DVR User Guide
• • 
  • DCT 700
  • Manual
• • 
  • DCH 200
  • Manual
• • 
  • DCT 2500 Series
  • Manual
• • 
  • DCT 1000
  • Manual
• Don't see the cable box you have? View more options

• Motorola User Guide | Motorola DVR User Guide
• • 
  • DCT 6200 HD
  • Manual
  • Hook-up Diagram
• • 
  • DCH 6416 HD
  • Manual
• • 
  • DCT 3416 HD
  • Manual
• • 
  • DCT 5100 HD
  • Manual
  • Hook-up Diagram
• Don't see the cable box you have? View more options

• MOXI User Guide
• • 
  • MOXI
  • MOXI Manual
  • BMC 9012 Manual
  • BMC 9022 Manual
• • 
  • MOXI 3012
  • MOXI 3012 MC3 Manual
  • Hook-up Diagram
• Don't see the cable box you have? View more options

• Scientific Atlanta DVR User Guide
• • 
  • Explorer 2100
  • Manual
  • Hook-up Diagram
• • 
  • Explorer 3000
  • Manual
  • Hook-up Diagram
• • 
  • Explorer 8000
  • Manual
  • Hook-up Diagram
• • 
  • Explorer 1840
  • Manual
• Don't see the cable box you have? View more options

• Scientific Atlanta DVR User Guide
• • 
  • Explorer 3250 HD
  • Manual
  • Hook-up Diagram
• • 
  • Explorer 8300 HD
  • Manual
  • Hook-up Diagram
• • 
  • Explorer 4250 HD
  • Manual
• • 
  • Explorer 3100 HD
  • Manual
  • Hook-up Diagram
• Don't see the cable box you have? View more options

Remote Controls

Find your remote control below. View by brand and type.

• Motorola
• |
• Motorola DVR
• |
• MOXI
• |
• Scientific Atlanta
• |
• Scientific Atlanta DVR

• • 
  • Motorola Charter OCAP–4
    (C4000 & S4000)
    
  • Setup Guide
  • User Guide
• • 
  • AtlasXL–1047
  • Setup Guide
  • User Guide
• • 
  • Atlas–4
  • Setup Guide
  • User Guide
• • 
  • UR4U–MDVR–CHD2
  • User Guide
• • 
  • UR4–EXP CHLA
  • User Guide
  • User Guide
    Spanish
• Don't see the remote control you have? View more options

• • 
  • Atlas–5 / DVR–1054
  • Setup Guide
  • User Guide
• • 
  • DRC800
  • User Guide
• • 
  • UR4U–MDVR–CHD2
  • User Guide
• Don't see the remote control you have? View more options

• • 
  • MOXI
  • User Guide - MC3
• Don't see the remote control you have? View more options

• • 
  • Charter OCAP–4
    (C4000 & S4000)
  • User Guide
  • User Guide
• • 
  • AtlasXL–1047
  • Setup Guide
  • User Guide
• • 
  • Atlas–4
  • Setup Guide
  • User Guide
• • 
  • UR4–EXP
  • User Guide
    EXP–CHLA
  • User Guide
    EXP
  • User Guide
    EXP–CHD1
• • 
  • UR5–8400
  • User Guide
• • 
  • UR4U–MDVR–CHD2
  • User Guide
• Don't see the remote control you have? View more options

• • 
  • Atlas–5 / DVR–1054
  • Setup Guide
  • User Guide
• • 
  • DRC800
  • User Guide
• • 
  • UR4U–MDVR–CHD2
  • User Guide
• Don't see the remote control you have? View more options

On Screen Guides

• Blue Background Guide - Motorola box
• Purple Background Guide - Scientific Atlanta box
• Demo: On Screen Guide–TV Guide

Support Videos

• Which remote do I have?
• How to program your remote.

Troubleshooting

Cable Troubleshooting

Click on the photo below that best describes the problem

• 
  Tiling Picture
• 
  Snowy Picture
• 
  Fuzzy Picture
• 
  Black Picture

Don't see the problem you're experiencing? View more options

Equipment Troubleshooting

Click on the photo below that best describes the problem

• 
  Cable Cards
• 
  Motorola Cable Box
• 
  Scientific Atlanta Cable Box
• 
  Remote Control

Digital Cable FAQs

Digital Cable FAQs

• Easy Install Guide
• Digital Cable
• Digital Transition
• Signal Booster Overview

HD & DVR FAQs

• Digital Video Recorder (DVR)
• HDTV
• On Demand

Features FAQs

• Parental Controls
• Pay-Per-View
• Disney Family Movies

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