Charter Security Suite™ Spam Control

This tutorial will guide you through Spam Control using Charter Security Suite.
Use the menu links below to navigate through the document.

Back to Charter Security Suite Overview

CSS Home

Step 1 of 10

Double-click on the Charter Security Suite Icon CHarter Securit Suite Icon in the Task Bar. This will launch the application.

Click on the "Spam Control" button.

Spam Control

« Back to Top

Spam Control

Step 2 of 10

Click on the "Advanced" button to access Advanced features.

Advanced

« Back to Top

Advanced Spam Control Settings

Step 3 of 10

To reset the Spam Controls, click "Reset"

Click reset to reset spam controls

« Back to Top

Reset Spam Control

Step 4 of 10

Selecting Reset will open this window. Clicking OK will restore the spam filter rules to the factory default settings.

restore factory default spam settings

« Back to Top

Protocols

Step 5 of 10

To configure the protocols, click the "Protocols" button.

click protocols

« Back to Top

Protocol Configuration

Step 6 of 10

This section allows you to set the port number for their POP mail client. Click "OK".

protocol configuration

« Back to Top

Allowed Senders

Step 7 of 10

In the advanced features of the Spam Control, click the "Allowed Senders" link to view the contacts allowed. To add a contact, click the "Add" button.

advanced spam settings

« Back to Top

Add Allowed Senders

Step 8 of 10

Add the address of the contact you wish to have added to the safe recipients list. Click "OK".

add sender / domain

« Back to Top

Filtered Senders

Step 9 of 10

Click on the "Filtered Senders" link. Then click "Add" to incorporate a domain.

Filtered Senders

« Back to Top

Add Filtered Senders

Step 10 of 10

This option allows you to add a single sender or domain. Click "OK".

add domain

« Back to Top


Let us help you through online chat.

Call us at 1-888-438-2427

Click to Call

Click to verify BBB accreditation and to see a BBB report.

About CharterLocationsInvestor & News CenterCareersSite MapYour Privacy RightsPolicies

Charter Communications sites:Charter.comCharter BusinessCharter.netCharter MediaCharter Latino

©2009 Charter Communications.